Generally for orders above $100, insurance is recommended. When you send expensive items, please make sure that you insure it properly so that you can claim the value when it is lost. Pen Boutique Limited (H.O.) Attn: Returns Department/RMA#_ 5560 Sterrett Place, Suite 101 Columbia,MD 21044Ģ) Insure Your Package: Please insure your package to the appropriate value. Please do not write anything like Montblanc or Cartier or the description on the package for security reason.: Please package your return carefully and address it to the below address. Without RMA# we cannot process the return sent to our return processing address.Ģ) Package Your Return. Please write down this RMA# on the label while returning to us at the below address. Call (410) 992 3272 Option: 2 or email us using the contact form and you will be given a Return Authorization Code. To return an item purchased from Pen Boutique, please follow these guidelines:ġ) Your Return Authorization Code.